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Service Level Agreements
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Service Level agreement "Do’s and Don’t’s"
User’s responsibilities for connecting to the campus network:
- Submit a Computing Services Network Registration form, or complete the Web version of the form, to Network Services providing the necessary information concerning the node to be connected to the campus network.
- Follow campus conventions regarding host name, network node and subnet addresses, etc.
- Identify any high bandwidth requirements for specific network connections to Network Services well in advance of the date of desired connection to ensure minimal impact to other users already on the network. This would include such things as servers, laboratory instrumentation, real-time data capturing, or others which would reasonably be expected to require high network bandwidth.
There are many devices and services which cannot be attached to the network by users because they have the ability to interfere with or impede the function of infrastructural systems supporting the production campus network. These include the following.
- Network name servers such as DNS servers, etc.
- Network address management systems which administer or assign network node addresses for TCP/IP or other protocols (BOOT-P, DHCP, etc.).
- Network cabling / wiring, or equipment which transmits network signals (hubs, routers, concentrators, switches, or other).
- Connections to other networks or the Internet, without express consent by the Manager of Network Services.
- Any device which has the ability to record or display network traffic or network data content, and thereby breach the privacy of users.
- Any network or application security device such as local network firewalls which negatively impact the normal flow of authorized user and data traffic on the campus network.
- Any system, service, or device which interferes with the normal operation of existing infrastructural services including but not limited to Email, Email SMTP gateway, Web, FTP, Proxy, or others.
- Any services or systems which conduct commerce not specifically authorized by University administration.
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Network Services
