Anti-Virus Software Vendor and Installation Check

Check:

Checks for installed versions of anti-virus software

Summary:

This checks to see if McAfee or TrendMicro or Symantec/Norton anti-virus is installed on a Windows computer

Description:

While Symantec anti-virus is the only supported anti-virus product on the UNC Charlotte campus, we also understand that students may have anti-virus software from other vendors in use. This anti-virus check determines if one of the anti-virus products is running on the computer. If one of the three is found, then the computer passes the check. If none of the three anti-virus products is found, then the computer is required to have Symantec anti-virus installed.

Anti-virus software is required to be installed and running on all ResNet computers in order to gain internet access.

If this check fails, you will be placed in a Temporary Role with limited network access to perform the necessary updates. Depending on which updates are missing, you may be required to perform several reboots.

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Q: I'm running McAfee or TrendMicro Anti-Virus, is this considered "qualifying Anti-Virus" software?

A: YES, however UNC Charlotte can only provide support for Symantec. For other vendors the helpdesk cannot assist in resolving problems associated with network access. The best option is to uninstall any other Anti-Virus application and install Symantec. Click Start>Control Panel>Add or Remove Programs. Select your current Anti-Virus program from the list, and follow the instructions to remove it.